Allison Smith
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Make Your Common Voice Prompts More Extraordinary
Most of us are quite used to interacting with pre-recorded voice prompts to help guide us to our desired virtual destination or complete daily transactions …
IVRs: 4 Things You Really Don’t Need to Say
Interactive Voice Responses (IVRs) are a great way to offer a warm greeting to callers, simple instruction or guidance to the right department, or a …
5 Tips for the Best IVR Messaging and IVR Script
Why is IVR Messaging Important? If your company has an IVR auto attendant system, chances are good that it might be the very first impression …
Asterisk Sound Files 101: Part 2!
This article digs a little deeper into file aspects, characteristics, and offers some helpful conversion “tricks!” Allison: Rod, lots of clients ask for A or …
Asterisk Sound Files 101!
Need a little help mastering Asterisk sound files? In an interview with Rod Montgomery, I get him to share some great tips and answers to …