What to Know about the ISDN Switch Off
Often, one technology has to be retired to make way for newer, more efficient technology. Wooden ships that relied solely on wind and tides gave
Articles
Creepy Conferencing Conundrums Solved with Switchvox Conferencing Widget
We’ve all been there, the conference call from hell. Where someone is not muted and you hear their dog or kids in the background and
Choosing between On-Premise and Cloud? Here’s How.
The debate around which phone system method reigns supreme has been building for years. Most modern vendors will offer either a hosted or on-premise offering,
Remote IP Phone Security
The importance of considering network security in VoIP/UC deployments cannot be understated. Unsecured VoIP networks are vulnerable to the same threats as regular data networks
Keeping the New Workforce Engaged with Unified Communications
The people who make up today’s workforce and the way they approach their careers has undergone dramatic change with the rise of the younger generations.
Which Phone System Deployments are Right for Government Agencies?
Every government agency is different, and the considerations that are most important to their technology decisions are as varied as the valuable work they perform
Vacation Mode: UC Tricks for Workaholics on Vacation
It’s been proven time and time again that taking a vacation from the office boosts productivity upon return, while also improving mental stability and overall
Stress-Free Mobility for Government
With the implementation of the Telework Enhancement Act in 2010, there’s been a notable movement to remote and mobile working options for government employees. And
11 Reasons System Administrators Love Switchvox
When a system administrator is tasked with upgrading a business phone system, there are several boxes to check when comparing solutions. Employees care about features
Streamlining Government Agencies with Unified Communications
With tight budgets and long timelines, government agencies cannot afford to allow their technology to become old and more prone to critical failures. Offices must
Common Fears about Upgrading a Legacy Phone System
There comes a time when every business must reconsider its phone system. Maybe the current equipment is too old or faulty or maintenance fees are
Unified Communications Features that Revolutionize Government Offices
As a modern-day government employee, you’re hyperconnected. Whether you’re out in the field, engaging with constituents, responding to emails, or answering countless calls, you rely
The Cost of Not Updating a Healthcare Facility’s Phone System
Doctors, nurses and medical professionals alike know that, in healthcare, every second counts. Providing care for patients quickly and efficiently becomes especially important when tending
The Advantages of Interactive Voice Response (IVR) for Healthcare
One of the best ways to stand out in the healthcare industry is to provide a level of customer service that counters the stereotype of
How FAXStation Brings Healthcare to the 21st Century
Last week I unfortunately found myself at the pediatrician’s office. My son needed a prescription cream, and the doctor needed to fax the prescription to
Why the Softphone is Vital for Today’s Workforce
When you look at today’s workforce, it’s easy to notice the shift occurring from employees working exclusively in office to an increasingly remote workforce. Initially,
How Unified Communications is Fueling National Road Trip Day
Many folks throughout the United States are preparing to pack up their cars, kids and vacation gear and head out for Memorial Day weekend, kicking
Top Switchvox Capabilities for Healthcare Professionals
The Switchvox Unified Communications (UC) solution is so flexible and easy to manage that it fits in well with just about any businesses. But the
4 Things to Keep in Mind When Switching to SIP
SIP trunking is gaining ground quickly as more and more businesses realize they can save up to 70% off of their monthly communications costs. Though
5 Ways a Hosted Phone System Can Help Small Businesses Succeed
Walking around and browsing the small businesses of the historic downtown areas of any city is an increasingly popular weekend activity across America. Especially with
Large Retailers Trust Sangoma for their Data Network Solutions
The telephony card market in general has been agreeably declining for some time. Despite this, Sangoma’s telephony card division has continued to show tremendous strength,
3 Reasons Why You Should Subscribe to a Hosted Phone System
Statistics show that most of you reading this are subscribed to some sort of monthly service or delivery of goods. Music and video streaming services,
Digium Presents 2019 International Pinnacle Partner Awards
Digium is proud to announce the 2019 Pinnacle Partner award winners for our valued international partners. These trusted partners serve as the face of Digium
How Unified Communications Boosts Workplace Productivity
Many organizations fuss around with different apps and new gizmos hoping to find the magic bullet solution to increasing their workplace productivity. But a growing
The Rise of Mobility in Healthcare
If you’ve had a doctor’s appointment recently, or been a patient or visited a friend or loved one in the hospital lately, I’m sure you’ve
Digium Recognizes 2019 Pinnacle Partner Award Winners
Digium is proud to announce our 2019 Pinnacle Partner award winners for the US and Canada. We welcome some new winners, as well as welcoming
Five Best Practices for Upgrading Your School’s Legacy Phone System
Schools today have a lot on their plates. They educate thousands for a future of success while working with tight budgets and tough decisions. With
Enhanced 9-1-1 and Phone System Compliance
Emergency situations are always stressful and urgent. Today, at least, we have the good fortune of living at a time when our means of responding
Starting the Year with a Bang! – Our Most Recent Awards
It’s a great time to be in the Unified Communications (UC) market! Market trends show that businesses are choosing UC when buying new or upgrading
Switchvox & Quicklert: Making Schools Safer with UC
Safety has always been a top priority for schools. However, in light of recent events, ensuring staff and student safety has taken on a much
3 Ways School Mass Alert Notifications Are Enhanced with Unified Communications
Communicating information to hundreds, sometimes thousands, of people is a common occurrence for schools. Sending home a note with the kids or putting information on
State of Phone System Buying 2019
In the near future, those entering the workforce will have no memory of what the workplace looked like before Unified Communications (UC). They will have
3 Ways Unified Communications Connects Your Campus with Intercom and Paging
More often than not, schools are operating on tight budgets and have to make tough decisions when purchasing technology. That’s one reason why so many
How Unified Communications Simplifies Phone System Management
Maintaining and administering phone systems has not always been easy. And, as businesses need more and more functionality, phone systems have become more advanced to
Why Phone System User Experience is Important
Ever tried to open a door with a vertical handle by pulling it, only to find it’s a “push door”? Or a door with an
Switchvox in Review: What the Best Value in UC Has to Offer
In today’s saturated market of business phone system solutions, it is not easy to decide which one is the right choice for your business needs.
The Place of VoIP Firewalls in Your Network
Session border controllers (SBCs) are often used to ensure the security of a PBX network. But implementing an SBC into a network does not necessarily
Resellers: Add Cloud Services to Grow Your Business
Over the last few years, cloud computing services have dominated the information technology market. Cloud has become the go-to solution for various products and services,
From Reseller to Strategic Service Provider
Resellers. Value added resellers (VARs). Managed service providers (MSPs). Trusted advisor. These are chief among the terms commonly used to describe a vendor’s channel partner.
Session Border Controllers – The Standard for VoIP Security
In the Unified Communications (UC) market, you hear a lot about the future because Voice over IP (VoIP) is the direction communication is headed. It
The Importance of Open Source Technologies in Communications Solutions
Open source technologies are important in both enterprise and service provider communications solutions. In fact, many CTOs have goals in mind for increasing the percent usage
What is Presence in Unified Communications?
It’s Wednesday in the office. The phone rings; oh, just a fax, which very loudly starts printing out. You have a question for a coworker,
What is Virtualization?
There has been a lot of buzz about cloud computing for well over a decade, and it continues to be adopted by companies in every
What Can Unified Communications Merge?
Unified Communications (UC), simply put, is a platform designed to merge all the real-time and asynchronous communication tools businesses use into a single solution. The
Why It’s So Important to Take the Day Off (and How UC Can Help!)
The US Travel Association in its 2018 State of the American Vacation report estimates that 52% of US workers have at least one unused paid
To Build or To Buy: That is the Question…
Luckily, determining whether to build or buy your next business phone system doesn’t have to be as dramatic as Prince Hamlet’s soliloquy. In fact, choosing between
4 Reasons People are Afraid of the Cloud (And Why You Shouldn’t Be)
All of us have fears, so it isn’t too hard to name some of the more common ones like arachnophobia (the fear of spiders), ophidiophobia
Improving Customer Service with UC
The three ‘C’s of customer service are convenience, collaboration, and communication. Unified Communications (UC), by merging business communications from many sources into one platform, elevates
