6 Tips For A Smooth Collaboration Migration
Communication and collaboration platforms skyrocketed in use following the outbreak of Covid-19, among organizations across all verticals. For example, by March 2020, Microsoft Teams an
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Applications Enable Cloud Communications Services Customization
A few weeks ago, I wrote a blog titled “Is CPaaS a channel opportunity?”. I got a few questions about CPaaS in general and why
Buyer’s Guide: Business IP Phone Systems
There’s a wealth of information for buyers looking at business IP phone systems, and it can get confusing to understand the different options available. To
Future of Video Conferencing
Modern video communications technologies allow us to work together as if we were in the same space, face-to-face, regardless of our locations. These innovations allow
5 Drivers for Moving Business Communications to the Cloud
We have all heard about ‘the cloud.’ The cloud this, the cloud that. But should you move your business communications infrastructure to the cloud? There
Robocall Mitigation Law Goes into Effect June 2021: Are You Ready?
The FCC has passed the TRACED Act, requiring all communication service providers to implement STIR/SHAKEN and/or some form of robocall mitigation within their VoIP network
6 Business Benefits of SIP Trunking
The business world is saturated with various IP telephony solutions because of the multiple benefits they provide. One type of solution is SIP trunks (or
How to Avoid a Haunted Hosted Vendor
When we were kids and we’d go trick or treating on Halloween, there were always different types of houses. The lights off at 6pm house,
4 Crucial Ways VoIP Benefits Healthcare Providers
Are you involved in running the day-to-day operations of a clinic or practice and feel like your medical office phone system has been giving you
Introducing our Next-Generation Mobile App: Sangoma Connect
We know that right now, communication is key. We also know that you need to be able to work where it makes the most sense
7 Tell-Tale Signs Your Business Is Using Outdated Technology
Is your company using outdated technology? If so, it could be hurting your business more than you realize. But what’s considered “outdated?” Computers and operating systems are
Sangoma Recognizes 2020 Pinnacle Partner Award Winners
Since 2011, Sangoma has recognized our top performing partners with the annual Pinnacle Partner Awards. These businesses and individuals are not only true leaders in
7 Signs That It’s Time to Upgrade your Business Phone System
One crucial element to improving and expanding a business that many owners, managers, and IT administrators often overlook or do not recognize is the central
Moving to Cloud: A Marathon, not a Sprint
Making the move to Cloud has been a hot topic in the VoIP industry for a while now. There are plenty of reasons to consider
Building the Business Case: Convincing your Boss to Upgrade the Phone System
As more and more legacy phone systems are reaching their end of life, system administrators all over the country are researching their options and taking
Why Businesses Still Use Desk Phones Over Softphones
There is a long ongoing debate over the advantages of using deskphones with VoIP phone systems. As with most technology debates, there are pros and
Why Businesses Need IP Phone Systems
Globally, the most trending business communication technology today is still the IP phone system. With VoIP services, your phone calls travel over the internet as
Switchvox + SIPStation: A Winning Combination
Sangoma is a “one-stop shop” vendor, meaning that Sangoma offers everything you need for your UC solution. From the phone system with contact center features
Break the Boundaries of Typical SIP Trunking Service Providers
Why You Need Wholesale SIP Trunking We are all using SIP Trunking today, either to receive service or deliver it to customers, but are
Creating the Best Video Conferencing Experience for your Team
Consider how your video conferencing experience has been so far. Do you like the solution that your company uses, or do you wish it had
UC in Times of Pandemic
By now, we have all been impacted by the pandemic situation, whether directly or indirectly. You or someone you know has probably contracted COVID-19, lost
Essential Features for your Virtual Contact Center
In case you missed it, the business world is going through some growing pains as organizations grapple with the unique challenges of staying in contact
Resellers: Building Your Customer Base
For most small to medium- sized businesses (SMBs), the continuous search for new customers is essential to meet or exceed growth targets. As a reseller,
Customize and Track Call Campaigns with Unified Communications
With today’s technology and analytics tools, businesses have more visibility into lead sources than ever before – to the point that it can quickly become
Why Seasonal and Growing Businesses Value the Cloud
All businesses value scalability, but for seasonal and growing businesses, the need for scalability is paramount. And that’s why these types of businesses value the
Building the Reputation of your Business with Cloud
Few things are more important to a SMB (small-medium business) than its reputation. Building rapport with your customers doesn’t happen overnight, it’s a relationship that
Conference Calling – 4 Steps to Success
Organizations use conference calling as a means to communicate with remote employees, partners, vendors and customers. It can also help cut down on travel expenses
4 Not-So-Obvious Softphone Selling Points
While there is a time and a place for the desk phone (and they aren’t going away any time soon), more and more companies are
Sangoma and .e4: Long Live Open Source
It’s been a little over two months since .e4 joined the Sangoma team. In that time, we’ve had an opportunity to adjust to multiple new
Remote IP Phone Security
The importance of considering network security in VoIP/UC deployments cannot be understated. Unsecured VoIP networks are vulnerable to the same threats as regular data networks
Putting the Value in Value-Added Reseller
The channel is the lifeblood for the technology industry. It enables vendors to focus on R&D and gives end users a more personalized experience by
Working from Home? Here’s Some Tips
As a Unified Communications (UC) provider, Sangoma has seen the potential for workspaces to stay more connected than ever while becoming flexible enough to allow
Mobility for Auto Dealerships
In the auto industry, there are many teams within a dealership hoping to achieve a singular goal: sell cars. And doing so today requires sales
Keeping Your Workforce Safe and Connected During the COVID-19 Pandemic
Introducing our guest contributor: Ben has been doing Linux based IT support and networking for over 25 years, and has been doing VoIP sense asterisk
Resources for Working Remotely with Switchvox
COVID-19 is impacting how so many of us go about our workday. It’s no longer ‘business as usual’. At Sangoma, we’re doing everything we can
Resources for Working Remotely with PBXact
COVID-19 is impacting how so many of us go about our workday. It’s no longer ‘business as usual’. At Sangoma, we’re doing everything we can
10 Conference Call Etiquette Tips to Make Your Remote Meetings More Productive
Ah, conference calls. They have the ability to make meetings so much more convenient, but like any technology, remote collaboration can come with a certain
[Infographic] Mitigating Common VoIP Security Threats
Common VoIP Security Threats Toll Fraud A common attack against business phone systems where the malicious agent attempts to gain access to your long-distance,
How to Break Up with your Legacy Phone System…
…And Move to the Cloud! We’ve all been there. The dreaded phone call. “It’s not you, it’s me.” “I just see us going in different
Must-Have Unified Communications Features for Auto Dealerships
The ability to capture leads and close a sale is firmly wrapped up in seamless communication through your dealership’s website, CRM, and business phone system;
Ways to Improve School Safety with UC
Educators and administrators are tasked with keeping students safe as they go through the school day. From homeroom to the car line, quick and reliable
Increase Your Revenue with New E911 Call Monitoring Services
Have you been searching for an innovative new service that can increase your revenue? Good news! We offer exact service you’re looking for. It’s called
How to Sell Cars with UC
The automotive market is incredibly interesting. It is incredibly saturated, yet, with ups and downs, demand for new and used vehicles remains fairly steady. Millennials
Top Ways to Boost Teacher-Parent Communications with UC
Teachers are already successful communicators, but there’s only so much time in a day. Adding additional resources to the school classroom can help educators maintain
Technology Reaching End of Life? Why You Should Care…
Ever heard of Moore’s Law? You probably have. Tech journalism rehashes the basic idea of Moore’s Law every time some big name chip manufacturer releases
For Large Retailers, Hope Still Remains for Integrated Service T1 Gateways
For SMBs in search of a solution to transmit basic data to your central office or headquarters, there exist many more options today than in
How Do I Know if Cloud is Right for Me?
If you are a SMB (Small to Mid-sized Business) owner, you probably keep hearing, “You should move to the Cloud!” or “The Cloud is the
A Day in the Life of Switchvox [Video]
When you experience a day in the life of Switchvox, you understand how Unified Communications (UC) connects your workplace like never before. Switchvox unifies your
Customer Service Pain Points a Unified Communications Solution Can Solve
Most consumers would say that valuing their time is the most important thing a company can do to provide them with good service. When a
The Basics of Phone System Virtualization
There has been a lot of buzz about cloud computing for well over a decade, and it continues to be adopted by companies in every