UCaaS and the Automotive Industry: Should Wheels be the Next to Hit the Cloud?
For so long, the automobile industry has been a consistent field. Reinforced by the needs of every potential customer segment — as consumers, businesses and
Articles about Unified Communications
Latest Articles
The Challenges with RFID keycard Access Control
For the past 40 years, businesses have been securing their office surroundings with access control systems based on RFID technology. This allows entry to buildings
Cloud
The Allure of Integrated Cloud Communications: Part 3
If you’re using all kinds of Unified Communication tools, how do you handle all of this confusion about what to use? One way to handle
Desktop as a Service & Why Your Business Really Needs It
You know the scenario: remote work is increasingly becoming the plan of choice for today’s organization. For many, it was born out of the necessity
Cloud
The Allure of Integrated Cloud Communications: Part 2
Last week, I introduced you to Val, who is a knowledge worker with so many ways to communicate. She has a dizzying array of applications
Mobile Access Control is Disrupting the Market—for Good Reasons
Rapid cloud computing and access control developments are transforming and dominating the security and access control markets at break-neck speed. Just like an RFID keycard,
Cloud
The Allure of Integrated Cloud Communications
Val wakes up in the morning and goes downstairs to her work from home setup, or decides to go into work that day. Either way,
Quick Guide to Cybersecurity and Digital Privacy Policies
The concept behind cybersecurity and digital privacy policy has been around for decades, tracing its origin to the 1974 U.S. Privacy Act. This legislation –
SmartOffice™, an Innovative Approach to Bringing the Power of Advanced Access Control to the SMB
How does someone get into the office? Do you have a key card for that? Is there an intercom that visitors talk to when they
Hybrid Communications and the Benefits of Choosing an All-Inclusive Provider
How are your communications hosted? In today’s business world, organizations are constantly looking for that next advantage, often based on the answer to that question.
Tips for Upgrading Your Team Collaboration Platform
Team Collaboration software can be a vital part of your organization’s success. As companies face more instances of employees working from remote locales, they also
At Your Service: An “As-a-Service” Guide to Sangoma’s Portfolio
Sangoma offers a full set of “as-a-Service” (aaS) offerings designed to meet the needs of the modern business. This family of cloud-based options includes externally
Cloud
Enhance Your Communications With Custom UCaaS Packaged Applications
One of the core benefits of a Unified Communications-as-a-Service (UCaaS) system is its end-user adaptability. These platforms provide full access to on-demand communications and collaboration
Cloud
Top UCaaS Trends for Year’s End and Beyond
Today’s Unified Communications as a Service offerings represent a “fundamental shift in business communications.” This form of pay-per-use service embraces cutting-edge technology to go beyond
Cloud
Your End-to-End UCaaS Guide
In recent years, organizations have been thrust into remote and hybrid work scenarios. Companies of virtually every size were forced to adopt new delivery models
Cloud
Save Money, Cut Your IT Costs & Reduce Complexity with Desktop-as-a-Service
Businesses are turning to Desktop-as-a-Service (DaaS) in order to adapt to today’s modern, flexible, and remote workforce. It is the most secure method for staff
Award
Sangoma Wins 2021 Visionary Spotlight Award For Digital Transformation
Sangoma Technologies Corporation, a trusted leader in delivering cloud-native Communications-as-a-Service solutions for businesses of all sizes, today announced that they were recognized as a 2021
Cloud
Why is Switchvox the Best Business Phone System for SMB Customers and Resellers?
You might be a small business owner looking to upgrade your phone system, or perhaps an IT administrator tired of dealing with the headaches of
Mobility
The Rise of SMS Communication in UC
The Rise of SMS and Unified Communications “Just text me” Those three words are being said now more than ever. SMS communication is the perfect
Switchvox
Choosing a Business Phone System Vendor: The Value in an End-To-End Unified Communications
Are you using multiple communications vendors? If you’re using more than one Unified Communications vendor, that can be a problem – or at least a
IP Phones
Buyer’s Guide: Business IP Phone Systems
There’s a wealth of information for buyers looking at business IP phone systems, and it can get confusing to understand the different options available. To
PBXact
The Positive Benefits of a User-First, not Cloud-First or Prem-First, UC Portfolio
Sangoma has many unique positions. A lot of companies can say that. A lot of companies do say that. Sometimes unique positions are things that
System Integration and Security will be Important for the Future of UC
Unified Communication was driven by many things – technological advances in networks for example that made this possible. But even beyond that, it was driven
Switchboard Tips for Remote Workers
Switchvox has great call-handling tools that can be overshadowed sometimes by the focus on the more complex Call Queues. If your teams work closely with
Customer Experience
Future of Video Conferencing
Modern video communications technologies allow us to work together as if we were in the same space, face-to-face, regardless of our locations. These innovations allow
cloud policy
5 Drivers for Moving Business Communications to the Cloud
We have all heard about ‘the cloud.’ The cloud this, the cloud that. But should you move your business communications infrastructure to the cloud? There
FreePBX
Introducing our Next-Generation Mobile App: Sangoma Connect
We know that right now, communication is key. We also know that you need to be able to work where it makes the most sense
Mobility
7 Signs That It’s Time to Upgrade your Business Phone System
One crucial element to improving and expanding a business that many owners, managers, and IT administrators often overlook or do not recognize is the central
Cost Savings
Building the Business Case: Convincing your Boss to Upgrade the Phone System
As more and more legacy phone systems are reaching their end of life, system administrators all over the country are researching their options and taking
Distance Learning Systems & Modernizing Education Technology
The education sector is now in unchartered waters, as schools across the globe prepare to re-open for the 2020-2021 year via distance learning. COVID-19 is
SIP Trunking
Switchvox + SIPStation: A Winning Combination
Sangoma is a “one-stop shop” vendor, meaning that Sangoma offers everything you need for your UC solution. From the phone system with contact center features
Customize and Track Call Campaigns with Unified Communications
With today’s technology and analytics tools, businesses have more visibility into lead sources than ever before – to the point that it can quickly become
How-To
Conference Calling – 4 Steps to Success
Organizations use conference calling as a means to communicate with remote employees, partners, vendors and customers. It can also help cut down on travel expenses
Mobility
4 Not-So-Obvious Softphone Selling Points
While there is a time and a place for the desk phone (and they aren’t going away any time soon), more and more companies are
Guest Contributor
Keeping Your Workforce Safe and Connected During the COVID-19 Pandemic
Introducing our guest contributor: Ben has been doing Linux based IT support and networking for over 25 years, and has been doing VoIP sense asterisk
Remote Workers
Resources for Working Remotely with Switchvox
COVID-19 is impacting how so many of us go about our workday. It’s no longer ‘business as usual’. At Sangoma, we’re doing everything we can
FreePBX
Resources for Working Remotely with PBXact
COVID-19 is impacting how so many of us go about our workday. It’s no longer ‘business as usual’. At Sangoma, we’re doing everything we can
Switchvox
A Day in the Life of Switchvox [Video]
When you experience a day in the life of Switchvox, you understand how Unified Communications (UC) connects your workplace like never before. Switchvox unifies your
Customer Service Pain Points a Unified Communications Solution Can Solve
Most consumers would say that valuing their time is the most important thing a company can do to provide them with good service. When a
The Basics of Phone System Virtualization
There has been a lot of buzz about cloud computing for well over a decade, and it continues to be adopted by companies in every
Mobility
Benefits of Mobility in the Modern Workforce
For many professions, work is no longer about where a person is, but how much they can accomplish independent of where they are. Unified Communications (UC) takes
Cloud
Choosing between On-Premise and Cloud? Here’s How.
The debate around which phone system method reigns supreme has been building for years. Most modern vendors will offer either a hosted or on-premise offering,
Mobility
Workforce Communications Solutions Keep Mobile Workers Engaged
Recent Trends in Workforce Communications The people who make up today’s workforce and the way they approach their careers have undergone a dramatic change with
Mobility
Vacation Mode: UC Tricks for Workaholics on Vacation
It’s been proven time and time again that taking a vacation from the office boosts productivity upon return, while also improving mental stability and overall
gateways
Common Fears about Upgrading a Legacy Phone System
There comes a time when every business must reconsider its phone system. Maybe the current equipment is too old or faulty or maintenance fees are
Success Stories
How Unified Communications is Fueling National Road Trip Day
Many folks throughout the United States are preparing to pack up their cars, kids and vacation gear and head out for Memorial Day weekend, kicking
Product Releases
Drum Roll Please: Announcing Switchvox 7
Here’s some exciting news: The latest version of our award-winning Unified Communications platform, Switchvox 7, is now available! This is a big deal. It marks
Productivity
How Unified Communications Boosts Workplace Productivity
Many organizations fuss around with different apps and new gizmos hoping to find the magic bullet solution to increasing their workplace productivity. But a growing
Cost Savings
State of Phone System Buying 2019
In the near future, those entering the workforce will have no memory of what the workplace looked like before Unified Communications (UC). They will have
IP Phones
How Unified Communications Simplifies Phone System Management
Maintaining and administering phone systems has not always been easy. And, as businesses need more and more functionality, phone systems have become more advanced to
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