Articles about Unified Communications

Latest Articles

Top UCaaS Trends for Year’s End and Beyond
Cloud

Top UCaaS Trends for Year’s End and Beyond

Today’s Unified Communications as a Service offerings represent a “fundamental shift in business communications.” This form of pay-per-use service embraces cutting-edge technology to go beyond

UCaaS Beginners Guide
Cloud

Your End-to-End UCaaS Guide

In recent years, organizations have been thrust into remote and hybrid work scenarios. Companies of virtually every size were forced to adopt new delivery models

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Mobility

The Rise of SMS Communication in UC

The Rise of SMS and Unified Communications “Just text me” Those three words are being said now more than ever. SMS communication is the perfect

User talking on a H20 headset from Sangoma - Working From Home, Remotely

Switchboard Tips for Remote Workers

Switchvox has great call-handling tools that can be overshadowed sometimes by the focus on the more complex Call Queues. If your teams work closely with

Video conference on a laptop using Sangoma Meet
Customer Experience

Future of Video Conferencing

Modern video communications technologies allow us to work together as if we were in the same space, face-to-face, regardless of our locations. These innovations allow

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Switchvox

A Day in the Life of Switchvox [Video]

When you experience a day in the life of Switchvox, you understand how Unified Communications (UC) connects your workplace like never before. Switchvox unifies your

person using Switchvox on laptop
Product Releases

Drum Roll Please: Announcing Switchvox 7

Here’s some exciting news: The latest version of our award-winning Unified Communications platform, Switchvox 7, is now available! This is a big deal. It marks

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Cost Savings

State of Phone System Buying 2019

In the near future, those entering the workforce will have no memory of what the workplace looked like before Unified Communications (UC). They will have

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What Can Unified Communications Merge?

Unified Communications (UC), simply put, is a platform designed to merge all the real-time and asynchronous communication tools businesses use into a single solution. The

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Customer Experience

Improving Customer Service with UC

The three ‘C’s of customer service are convenience, collaboration, and communication. Unified Communications (UC), by merging business communications from many sources into one platform, elevates

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