Articles about UC Technology

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Customer Experience

Future of Video Conferencing

Modern video communications technologies allow us to work together as if we were in the same space, face-to-face, regardless of our locations. These innovations allow

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SIP Trunking

6 Business Benefits of SIP Trunking

The business world is saturated with various IP telephony solutions because of the multiple benefits they provide. One type of solution is SIP trunks (or


Why Businesses Need IP Phone Systems

Globally, the most trending business communication technology today is still the IP phone system. With VoIP services, your phone calls travel over the internet as

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Remote Workers

Working from Home? Here’s Some Tips

As a Unified Communications (UC) provider, Sangoma has seen the potential for workspaces to stay more connected than ever while becoming flexible enough to allow

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IP Phones

Advantages of IP Phones for Business

The process of choosing a new phone system is broad, with many steps involved. Naturally, some parts of the process seem to be less important

IP Phone Systems will replace PSTN by 2025

The US PSTN Migration & Adoption Of VoIP

On January 31, 2014, the FCC voted unanimously in favor of deactivating the United States of America’s public switched telephone network (PSTN) lines in favor of a

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Network Security

Why Security is Important with VoIP

Security is one of the most frequently discussed topics, yet the importance of securing VoIP is hard to overstate. Over the course of the next

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Top 2 IVR Mistakes and How to Avoid Them

Interactive Voice Response (IVR), also called Auto-Attendant (AA), systems are designed to ease the burden on both callers and call-takers. However, if they are not

hosted UC

The Top 5 Benefits Of Hosted UC

Stop and think about why you are looking into Unified Communications (UC) for your company. Are you trying to keep up with the trends? Is

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