UCaaS and the Automotive Industry: Should Wheels be the Next to Hit the Cloud?
For so long, the automobile industry has been a consistent field. Reinforced by the needs of every potential customer segment — as consumers, businesses and
Articles about UC Technology
Latest Articles
3 Ways Mobile Credentials Are Changing Access Control
Mobile phones are a vital part of our day-to-day lives. We use them for everything from communicating to payment systems via Google Pay or ApplePay.
The Challenges with RFID keycard Access Control
For the past 40 years, businesses have been securing their office surroundings with access control systems based on RFID technology. This allows entry to buildings
Desktop as a Service & Why Your Business Really Needs It
You know the scenario: remote work is increasingly becoming the plan of choice for today’s organization. For many, it was born out of the necessity
Mobile Access Control is Disrupting the Market—for Good Reasons
Rapid cloud computing and access control developments are transforming and dominating the security and access control markets at break-neck speed. Just like an RFID keycard,
Quick Guide to Cybersecurity and Digital Privacy Policies
The concept behind cybersecurity and digital privacy policy has been around for decades, tracing its origin to the 1974 U.S. Privacy Act. This legislation –
SmartOffice™, an Innovative Approach to Bringing the Power of Advanced Access Control to the SMB
How does someone get into the office? Do you have a key card for that? Is there an intercom that visitors talk to when they
Hybrid Communications and the Benefits of Choosing an All-Inclusive Provider
How are your communications hosted? In today’s business world, organizations are constantly looking for that next advantage, often based on the answer to that question.
At Your Service: An “As-a-Service” Guide to Sangoma’s Portfolio
Sangoma offers a full set of “as-a-Service” (aaS) offerings designed to meet the needs of the modern business. This family of cloud-based options includes externally
CaaS
Sangoma Releases New & Improved Solutions, Delivers Enhanced Experience To Partners & Customers
Sangoma Technologies Corporation (“Sangoma” or the “Company”) (TSX: STC), a trusted leader in delivering cloud-based Communications-as-a-Service (“CaaS”) solutions, recently released solution improvements to their partner
PBXact
The Positive Benefits of a User-First, not Cloud-First or Prem-First, UC Portfolio
Sangoma has many unique positions. A lot of companies can say that. A lot of companies do say that. Sometimes unique positions are things that
Getting the Most Out of Toll Free Numbers
Even in today’s world, most call plans include what used to be referred to as “long-distance,” toll-free Numbers are still seen as a sign of
Customer Experience
Future of Video Conferencing
Modern video communications technologies allow us to work together as if we were in the same space, face-to-face, regardless of our locations. These innovations allow
Carrier Services
Robocall Mitigation Law Goes into Effect June 2021: Are You Ready?
The FCC has passed the TRACED Act, requiring all communication service providers to implement STIR/SHAKEN and/or some form of robocall mitigation within their VoIP network
SIP Trunking
6 Business Benefits of SIP Trunking
The business world is saturated with various IP telephony solutions because of the multiple benefits they provide. One type of solution is SIP trunks (or
How-To
7 Tell-Tale Signs Your Business Is Using Outdated Technology
Is your company using outdated technology? If so, it could be hurting your business more than you realize. But what’s considered “outdated?” Computers and operating systems are
Distance Learning Systems & Modernizing Education Technology
The education sector is now in unchartered waters, as schools across the globe prepare to re-open for the 2020-2021 year via distance learning. COVID-19 is
IP Phones
Why Businesses Still Use Desk Phones Over Softphones
There is a long ongoing debate over the advantages of using deskphones with VoIP phone systems. As with most technology debates, there are pros and
Why Businesses Need IP Phone Systems
Globally, the most trending business communication technology today is still the IP phone system. With VoIP services, your phone calls travel over the internet as
Creating the Best Video Conferencing Experience for your Team
Consider how your video conferencing experience has been so far. Do you like the solution that your company uses, or do you wish it had
Sangoma and .e4: Long Live Open Source
It’s been a little over two months since .e4 joined the Sangoma team. In that time, we’ve had an opportunity to adjust to multiple new
Remote Workers
Working from Home? Here’s Some Tips
As a Unified Communications (UC) provider, Sangoma has seen the potential for workspaces to stay more connected than ever while becoming flexible enough to allow
Session Border Controller
[Infographic] Mitigating Common VoIP Security Threats
Common VoIP Security Threats Toll Fraud A common attack against business phone systems where the malicious agent attempts to gain access to your long-distance,
Technology Reaching End of Life? Why You Should Care…
Ever heard of Moore’s Law? You probably have. Tech journalism rehashes the basic idea of Moore’s Law every time some big name chip manufacturer releases
For Large Retailers, Hope Still Remains for Integrated Service T1 Gateways
For SMBs in search of a solution to transmit basic data to your central office or headquarters, there exist many more options today than in
What to Know about the ISDN Switch Off
Often, one technology has to be retired to make way for newer, more efficient technology. Wooden ships that relied solely on wind and tides gave
Creepy Conferencing Conundrums Solved with Switchvox Conferencing Widget
We’ve all been there, the conference call from hell. Where someone is not muted and you hear their dog or kids in the background and
IP Phones
Advantages of IP Phones for Business
The process of choosing a new phone system is broad, with many steps involved. Naturally, some parts of the process seem to be less important
Switchvox
11 Reasons System Administrators Love Switchvox
When a system administrator is tasked with upgrading a business phone system, there are several boxes to check when comparing solutions. Employees care about features
Mobility
Digium Softphone – Desktop Softphone for Switchvox Introduced
Introducing Digium Softphone As part of our dedication to enriching the Switchvox ecosystem with new features, we are pleased to announce the release of the
Mobility
Softphone Technology is Vital for Today’s Remote Workforce • Sangoma
Hybrid Workforce Trends Produce Rise in Softphone Technology When you look at today’s workforce, it’s easy to notice the shift occurring from employees working exclusively
SIP Trunking
4 Things to Keep in Mind When Switching to SIP
SIP trunking is gaining ground quickly as more and more businesses realize they can save up to 70% off of their monthly communications costs. Though
Telephony cards
Large Retailers Trust Sangoma for their Data Network Solutions
The telephony card market in general has been agreeably declining for some time. Despite this, Sangoma’s telephony card division has continued to show tremendous strength,
VoIP
Enhanced 9-1-1 and Phone System Compliance
Emergency situations are always stressful and urgent. Today, at least, we have the good fortune of living at a time when our means of responding
Why Phone System User Experience is Important
Ever tried to open a door with a vertical handle by pulling it, only to find it’s a “push door”? Or a door with an
Network Security
The Place of VoIP Firewalls in Your Network
Session border controllers (SBCs) are often used to ensure the security of a PBX network. But implementing an SBC into a network does not necessarily
Network Security
Session Border Controllers – The Standard for VoIP Security
In the Unified Communications (UC) market, you hear a lot about the future because Voice over IP (VoIP) is the direction communication is headed. It
Network Security
Extend the Life of Your Data Wide Area Network with Sangoma A-Series Telephony Cards
Large multi-location retailers rely on Wide-Area-Networks (WAN) to transfer and store data to headquarters to manage inventory. The technology used to do this can differ
gateways
VoIP Gateways & Their Role in Cost Savings for the Hospitality Industry
The global hospitality industry has thousands of on premise phone systems (or PBXs) which are 10-25 years old and are in desperate need of a
The US PSTN Migration & Adoption Of VoIP
On January 31, 2014, the FCC voted unanimously in favor of deactivating the United States of America’s public switched telephone network (PSTN) lines in favor of a
Top 10 Favorite Unified Communications Features
Unified Communications (UC) is a quickly growing phenomenon worldwide. It allows individuals and businesses to connect in unprecedented ways, starting with making local to international
gateways
The Importance of VoIP Gateways in Today’s IP Centric Telecommunication Environment
As businesses modernize their telecommunication operations to meet today’s growing demands for improved security, monitoring, emergency response and employee training, the level of sophistication required
Cost Savings
Everything You Need to Know about SIP Trunking
What is SIP Trunking? Chances are you use your work phone on a daily basis and rarely stop to think about what makes your calls
Switchvox
Benefits of Unified Communications Technology
When you think of the tools that a business requires to not only thrive but even just to survive, communication technology certainly takes pride of
How-To
5 Tips for Learning How to Use Your Office Phone System
Learning how to use a new office phone system may seem like a daunting task, but it doesn’t have to be! Here are the top
The Difference Between Cloud Services & Hosted Services
It seems as if everyone has their own definition of cloud services and hosted services. In truth, hosted and cloud services are very similar —
Network Security
Why Security is Important with VoIP
Security is one of the most frequently discussed topics, yet the importance of securing VoIP is hard to overstate. Over the course of the next
How-To
Top 2 IVR Mistakes and How to Avoid Them
Interactive Voice Response (IVR), also called Auto-Attendant (AA), systems are designed to ease the burden on both callers and call-takers. However, if they are not
The Top 5 Benefits Of Hosted UC
Stop and think about why you are looking into Unified Communications (UC) for your company. Are you trying to keep up with the trends? Is
What Is Hosted Unified Communications?
Over the last several years, we have seen a big shift in the way businesses share information and collaborate on projects. The days of using
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