4 Ways VoIP Can Reduce Fraud
As technology gives, it also takes away. Malicious hackers are increasingly using voice over IP (VoIP) as a tool for fraud, with abuses including faking caller ID information with the intent of impersonating a company or government agency. One recent, ongoing scam is impersonating Internal Revenue Service agents. Unsuspecting callers are told they owe back-taxes and threatened with arrest and driver’s license revocation if they don’t pay up immediately.