Support

Sangoma prides itself on products that just work.

If by some chance an issue arises with Sangoma hardware, engineers are available at no cost to guide you to a resolution. That level of support cannot be found elsewhere. Sangoma also offers customers a money back guarantee and a lifetime warranty.

Online Support: Sangoma Wiki

Check the Sangoma Wiki first: you may be able to get an answer without even calling in. The Wiki is a direct, online link between Sangoma's engineers and you.

Downloads/Drivers

Wanpipe® is the common driver for all of Sangoma hardware. Get the latest version.

Support FAQs Resources Tutorials

Over the years, Sangoma has created a number of tutorials on various WAN and communications topics.
If you have any comments or suggestions, please let us know at



Email Support

Use this online form to submit a request via email. Unless it is an emergency, this is usually the most efficient way to get support.

Phone Support

If it is an emergency, this is usually the fastest way to get your problem resolved and your system up and running. Call us toll free within North America at 1 800 388 2475 or internationally direct at: 1 905 474 1990 x 3.

Warranty and Return Policy

Try Sangoma Worry Free: Sangoma Cards have a lifetime manufacturer's warranty, plus a 30-day "no-questions asked" money back guarantee.

Glossary