White Label Telecom and Datacom Hardware
Delivering hardware and drivers that can be quickly and easily integrated into another manufacturer’s products is not simple — yet Sangoma has been doing this successfully since 1984.
Sangoma white label telecom and datacom hardware seamlessly and invisibly integrates into some of the best known PBX, IP-PBX, contact center and general communications systems in the world.
Our dedicated OEM Sales Team understands the responsibility that Sangoma accepts when we enter into an OEM agreement and become a strategic part of our Partners’ success.
We have made sure that we have everything in place to properly execute and deliver on every OEM agreement. This includes:
- Outstanding documentation
- Priority access to our Professional Services and Support team
- Service Level Agreements
- Special pricing
Sangoma OEM programs are designed to make every OEM engagement a success.
White Label Telecom and Datacom Hardware Solutions
ANTlabs Achieves Excellence in Business Communication by Installing a Full Set of UC Solutions from Sangoma
Solution: FreePBX, SBC & Vega Gateway
Featured Sangoma Product(s): FreePBX System 100 HA, Enterprise SBC & Vega FXS Analog Gateway
The Ultimate Desktop Integration for Your Business Zulu UC Desktop Integration unifies the most popular business communication tools & applications enhancing user productivity. Designed specifically for FreePBX and PBXact phone systems Zulu enables features such as: All these features are designed to integrate directly into the applications you already use, like MS Outlook and your […]
For years, school districts and universities in North America have turned to Sangoma to meet their communication demands. What has worked for them is the ability to effortlessly communicate within the school premises and with parents, the preparedness to handle all kinds of emergencies, the opportunity to leverage the existing legacy infrastructure with modern IP […]
Partner: Agami Tech
Featured Sangoma Product(s): FreePBX System 60, 100 & 300
Choose the Telephony Cards that Best Fit Your Company’s Needs Sangoma’s award winning telephony cards are renown for their premium quality and dependability and are powering the world’s leading PBX, IVR and call center applications. They are also the most flexible on the market, with superior compatibility in most commercially available servers and motherboards, and […]
Choose the SBC that’s Right for Your Business Do you have a legacy phone system, such as a TDM PBX and are thinking about adding a Voice-over-IP connection to reduce telephony costs? Well if so, don’t make the most common mistake of using you’re the network’s firewall for voice security – You need a device […]
Choose the VoIP Gateway that’s Right for Your Business Connecting your legacy telephony infrastructure to modern VoIP systems has been made easy with Sangoma’s line of VoIP Gateways. Save time and money by keep your current legacy infrastructure in place and installing our Gateways at the edge of your network and tap into the benefits […]
The Most Reliable and Flexible Transcoding Telephony Cards on the Market IP telephony applications commonly require the use of multiple voice codecs, used to digitally compress voice signals and save on bandwidth. Voice signals from the Public Switched Telephone Network (PSTN) come in the form of the G.711 codec, but the VoIP terminal equipment and networks can support […]
The Most Reliable and Flexible Digital BRI Telephony Card on the Market Sangoma’s award winning ISDN BRI telephony cards are renown for their premium quality and dependability and are powering the world’s SMBs and SOHO businesses who still rely on BRI telephone lines for primary access to the PSTN. They are also the most […]
The Most Reliable and Flexible Hybrid Telephony Cards on the Market In the ongoing battle to provide maximum flexibility at reasonable prices, Sangoma introduced the world’s first set of hybrid voice cards for the PBX market. These cards feature a mix of BRI, T1/E1 and FXS and FXO support on a single card. PBX vendors can […]
The Most Reliable and Flexible Analog Telephony Cards on the Market Sangoma’s award winning analog telephony cards are renown for their premium quality and dependability and are powering the world’s SMBs and SOHO businesses who still rely on analog telephone lines for primary access to the PSTN. They are also the most flexible on […]
The Most Reliable and Flexible Telephony Cards on the Market Sangoma’s award winning E1/T1 Digital telephony cards are renown for their premium quality and dependability and are powering the world’s leading PBX, IVR and call center applications. They are also the most flexible on the market, with superior compatibility in most commercially available servers […]
The Most Flexible Carrier-Grade High Density VoIP Gateway Although the telecommunications industry is rapidly adopting the Internet Protocol to provide Voice-over-IP (VoIP) services, the legacy PSTN network (using T1/E1 telco lines) is still prevalent for world-wide communication. As such there is a growing need for equipment that can seamlessly bridge legacy PSTN and VoIP […]
The Most Flexible Carrier-Grade Solution for SS7 to VoIP interconnect Although the telecommunications industry is rapidly adopting the Internet Protocol to provide Voice-over-IP (VoIP) services, the legacy PSTN SS7 network (using T1/E1 telco lines) is still prevalent for world-wide communication. As such there is a growing need for equipment that can seamlessly bridge legacy […]
VoIP Protection at its Best Do you have a legacy phone system, such as a TDM PBX and are thinking about adding a Voice-over-IP connection to reduce telephony costs? Well if so, don’t make the most common mistake of using you’re the network’s firewall for voice security – You need a device calls a […]
The Most Resilient VoIP Analog Gateways in Their Class Connecting your legacy telephony infrastructure to modern VoIP systems has been made easy with Sangoma’s line of Analog Vega VoIP Gateways. The Vega VoIP gateways seamlessly connect your analog phone system to IP networks. This is great for businesses with legacy phone equipment (such as […]
The Most Resilient VoIP Digital Gateways in Their Class Connecting your legacy telephony infrastructure to modern VoIP systems has been made easy with Sangoma’s line of SIP-to-TDM Vega VoIP Gateways. The Vega VoIP gateways seamlessly connect your PRI (T1/E1) or BRI phone system to IP networks. This is great for businesses with legacy phone […]
Choose the Sangoma Phone That Best Suits Your Needs Sangoma IP Phones Designed Exclusively for FreePBX and PBXact Designed to work with FreePBX and PBXact, Sangoma IP phones are so smart you can quickly and easily use them right out of the box. Each phone in the series features industry standard Power […]
Enhanced Cloud-Based Unified Communications PBXact UCC (Unified Cloud Communications) delivers cloud-based telephony services to small and medium sized businesses who are looking for a feature-rich, unified communications solution that can be tailored to meet their business demands. For a monthly flat fee, PBXact UCC removes the burden of owning and maintaining a costly on-premise PBX […]
T.38 fax solutions are simply not reliable or robust enough to function properly over standard internet connections. The FAXStation technology was designed from the ground up to address T.38 limitations. Switch to a error-free faxing solution from Sangoma and enjoy the true analog fax experience without the high cost of an extra PSTN line. […]
Customer: Vision Financial
Partner: VICIdial Group
Solution: Call Analyzer
Featured Sangoma Product(s): Sangoma A104 T1 Voice Card
Customer: US Auto Dealership
Partner: BlueCloud Consulting
Solution: Session Border Controller
Featured Sangoma Product(s): Sangoma SBC
Customer: TWR (Trans World Radio)
Featured Sangoma Product(s): FreePBX
Customer: Parts Authority
Solution: PBX, SBC
Featured Sangoma Product(s): FreePBX System
Customer: Exchange Communications
Featured Sangoma Product(s): FaxxBochs
Customer: BusinessWare Solutions
Solution: Session Border Controller
Featured Sangoma Product(s): Sangoma SBC
Customer: Budd Baer Inc.
Featured Sangoma Product(s): FreePBX System
Enhanced Unified Communications The PBXact UC phone system is designed for organizations needing a fully featured, commercially supported, business communications turnkey solution. PBXact comes with an extensive set of Unified Communications features such as Phones Apps productivity features with Sangoma IP phones, UCP for web-based communications and Zulu UC for desktop and CRM integration, […]
Easily connect analog telephony equipment to IP networks with the all new Vega 3000G media gateway. 24 FXS ports Voice, fax and modem support Flexible call routing for fallback and least cost routing SIP support Large scale deployment configuration tools Interoperability with a wide range of legacy and IP equipment USB 2.0 for extra storage […]
Customer: Metronet UK
Partner: ProVu Communications Ltd.
Featured Sangoma Product(s): Vega VoIP Gateways
SIPStation – SIP Trunking Phone Service As businesses are constantly searching for cost-savings strategies within their operations, they are turning towards traditional telephony costs as a significant burden to their bottom line. For decades, traditional telecom providers have been charging a premium to connect businesses to their services via dedicated telephony lines (Such as PRI […]
Vega Enterprise SBC for the Small Business: Your Firewall for VoIP Networks Supports 5-60 simultaneous sessions/calls Migrate to SIP trunking or Hosted PBX securely Empower remote workers Interoperates with all major IP PBXs and UC systems, Including Asterisk®, BroadSoft®, Cisco®, Denwa®, Elastix®, FreePBX®, FreeSWITCH®, Gamma®, Lync®, Samsung®, 3CX® and more DoS/DDoS attack protection Network interconnect […]
Vega Gateways for Microsoft Lync Vega Media Gateways qualified and tested for use with Microsoft Lync allow Lync to reliably and securely connect to PSTN trunks and legacy PBXs. The award-winning Vega series is the most resilient and fault tolerant gateways in their class. Get connected. Stay connected. Implementing a Vega Gateway is an ideal addition to […]
Lync can be deployed as an adjunct to an existing corporate PBX or IP-PBX to deliver UC functions with a minimum of disruption to on-going business operations. By leveraging functions of the existing system (Dial Plan, Voice Mail, Automated Attendant, IVR) and using Lync to provide UC functions such as presence, screen sharing and instant messaging, the benefits of UC can be realized while still allowing staff to follow familiar and efficient practices through use of their existing telephone system.
The proliferation of VoIP technology has enabled a range of new services that were previously not cost-effective or even practical using the legacy Public Switched Telephone Network (PSTN). The VoIP service provider supplies SIP trunks and cost-effective virtual PBX services using a large, robust and redundant platform. The corporate client gets all the advantages of a PBX without the need to install, maintain or manage the PBX system.
Connectivity between each branch office and the central IP-PBX is achieved through the internet without the complications and expense of managing VPN connections or each trunk.
Express for Lync is the Lync server appliance with a built-in VoIP gateway and SBC that are qualified and tested for Lync. It is the easiest and most convenient way to deploy Lync with telephony support for Office 365, for a branch office or for a complete PBX replacement using Lync for installations of less than 1,000 users.
Lync offers businesses an attractive platform for Unified Communications (UC). Presence, instant messaging, screen sharing, white cards and conference calls are convenient within the office. For a business with remote workers, these UC functions are an important component to integrating all staff into the workflow, regardless of location. While a Lync server on its own […]
NOW BACKED BY 30 YEARS OF EXPERTISE FreePBX is the world’s most trusted open source platform for building the PBX of your dreams. At its core, it is an open source web-based graphical user and configuration file writer that empowers companies that use Asterisk® PBX software to save time—making writing your own dial plans and configuration […]
Call Recording Directly From T1/E1 Call recording at large call centers requires a high-density platform capable of handling a large number of T1 spans in on single server. The industry has been lacking a card capable of supporting a high-density solution. Sangoma offers a high-density solution, tested with up to 48 T1 spans recorded by […]
Founded in 1984 as Sangoma Technologies, the company quickly earned a reputation for leadership with its robust data communications products based on the PC platform. Sangoma’s data networking solutions and data communication products are still providing connectivity in the world’s most critical networks. They are ideally suited for any WAN connectivity need, from the support […]
IP PBX Systems If you’re considering migrating to Voice Over Internet Protocol (VoIP) and Session Initiation Protocol (SIP), rest assured, you’re in good company. The technologies have exploded into the Enterprise Communication and SMB communications space in the last ten years. Some experts believe that the last TDM-only PBX has already shipped, and that in just a […]
Contact Centers For many companies, the Contact Center is the mission critical component of their business. Even as the internet and social media have exploded onto the scene, it is still the Customer Service Agent working in the contact center who can determine the success or failure of any customer interaction. These interactions often determine […]
Sangoma and snom are long standing partners that integrate optimally with one another. The Sangoma NetBorder Express TDM to SIP Media Gateway is a software application that leverages off-the-shelf computer and Sangoma’s Telephony Hardware cards into a fully featured Media Gateway. Compatible with Analog FXO and FXS, MFC/R2, ISDN BRI and PRI telephony interfaces, NetBorder […]
Interactive Intelligence leverages Sangoma telephony hardware and the Wanpipe TDM API to build its next generation VoIP gateway
Interactive Intelligence, a global provider of unified business communications solutions, has selected Sangoma’s A10x digital series of T1/EI interface cards to provide PSTN connectivity for its recently released Interaction Edge product. Sangoma’s digital telephony cards enable PSTNconnectivity to Interaction Edge Interaction Edge is a multipurpose appliance that combines a powerful IP gateway, media server and SIP proxy into a […]
Elastix is one of the leading Asterisk® distributions and was designed to enable unified communications and VoIP systems within an Open Source solution. Elastix offers a variety of enterprise communication features that include Voicemail, Fax-to-email, support for softphones, virtual conference rooms, call recording, PBX interconnection, Caller ID, and more. Elastix Duto-detects Sangoma Hardware Sangoma partnered […]
API / SDK Even though Sangoma Boards have been optimized for use with open source telephony platforms like Asterisk® and FreeSWITCH®, they have also been integrated into many communications projects that do not use one of these platforms. This type of integration is achieved through the use of Application Program Interface (API) and Software Development […]
Color Ring Back Tone provides an additional service which carriers can charge for. By integrating Sangoma NetBorder SS7 software, Sangoma telephony cards, a server and open source software such as Asterisk® or FreeSWITCH®, a very cost-effective method for delivering this service can be realized.
Connect a VoIP network to the PSTN, providing connections between SIP phones and conventional and mobile phones.
Remote Call Center Agents Fast and Cost-effective Deployment of Contact Center Agents at Remote Locations Seamless and instantaneous extension of the IP Contact Center to any agent, anywhere without having to deploy IP phones and QoS networks to the edge Native TDM or IP interface NetBorder has its own cost effective gateway capability or can work with 3rd party […]
NetBorder Call Analyzer Answering Machine Detection Fast and reliable real-time call classification and routing for the Outbound Contact Center Improve Performance of your Outbound/Proactive IP Contact Center Best-in-industry accuracy and response time With patent-pending algorithms, NetBorder Call Analyzer delivers the highest accuracy and fastest call delivery rates available for automated calling applications. Optimized Detection Configurable […]
Mobile Value Added Services is one of the hottest market segments in telephony today. In India, the market is expected to reach $11 Billion USD by 2015. The world market is projected to reach $360 Billion USD in that same time period. However, the hardware and licenses necessary to create Mobile Value Added Services Application […]
White Label Telecom and Datacom Hardware Delivering hardware and drivers that can be quickly and easily integrated into another manufacturer’s products is not simple — yet Sangoma has been doing this successfully since 1984. Sangoma white label telecom and datacom hardware seamlessly and invisibly integrates into some of the best known PBX, IP-PBX, contact center and general communications systems […]
White Label Software Creating software that can be quickly and easily integrated into another manufacturer’s products is not simple — yet Sangoma has been doing this successfully for years. Get a white label softare VoIP solution for your customers Sangoma software seamlessly integrates into some of the best known PBX, IP-PBX, contact center and general communications systems in […]
SIP Trunking – Carrier Carriers offering SIP trunking services must provide a secure environment that their customers can trust, especially when these services are delivered over the internet. Carriers also aim to reduce or eliminate interoperability difficulties between their equipment and that of their clients. The security of a VoIP network can be breached at […]
Sangoma and 3CX have a long established partnership that ensures the tight integration of any of our Media Gateway Products with a 3CX System. Whether you choose to implement NetBorder Express Gateway Software running co-resident on your 3CX server or one of our Vega VoIP Gateway, you can be assured that both Sangoma and 3CX are committed to […]
Open Source Sangoma’s roots are in open source. We’ve contributed to, supported and embraced numerous projects since our inception in 1984. For over a decade, Sangoma has been providing the highest quality telephony interface cards for connecting Asterisk ® and FreeSWITCH® to the PSTN. Telephony interface cards and VoIP gateways from Sangoma are the ideal connectivity enablers […]
Well implemented IVR can reduce cost, improve productivity and improve customer service as employees and customers can enter or retrieve information from a database via a simple telephone.
Branch Office Survivability One of the main cost savings associated with the installation of an IP-PBX and SIP Trunks is that certain functions can be consolidated at a centralized IP-PBX installation. Services such as Voice Message Storage, Directory Services, International Call Routing and Endpoint Administration can all be handled at a central location, reducing the […]
Connect Legacy Equipment to Next Generation IP PBXs While SIP Trunking continues to be one of the hottest topics in today’s evolving telecommunications marketplace, there is another application in this same space that is often overlooked: how to connect legacy equipment to next generation IP PBXs or other Unified Communications systems. Platform back to the […]
NetBorder Carrier SBC: Carrier Grade Security and Interoperability 250 to 4,000 sessions, field upgradeable Allow any SIP CPE endpoint to safely connect with no interop concerns Connect VoIP islands together to create “all IP” infrastructure Mediate communications with other service providers Provides security for internal and external threats Dual redundant PSU available – DC and AC […]
Vega Enterprise SBC VM/Hybrid: The Flexibility, Redundancy and Durability of a VM-Ready Solution with the Scalability of a Hardware-Based Solution Supports 25-500 Simultaneous Sessions Field Upgradeable Browser-Based GUI for easier provisioning and management Security and QOS for Enterprise Networks DoS/DDoS Attack Protection Network Interconnect Point for SIP Trunking Topology Hiding for Fraud Protection UNIQUE HYBRID FEATURES […]
Virtual Machine VoIP Protection at its Best As the demand for virtualized infrastructures increases, the Sangoma Enterprise Virtual Machine (VM) SBC is the perfect solution for Enterprises and Carriers who need an SBC to secure their VoIP network and utilize existing hardware. The virtual Machine edition of our award-winning SBC offers the same rich […]
Vega Enterprise SBC: Security and Interoperability for the Enterprise Scalability from 25–250 sessions/calls (field upgradeable) All-in-one appliance for SIP and TDM connections Traffic visualization tools Cost-effective session-based licensing (no hidden fees) Enterprise inter-site networking and SIP trunking border control Local security management for SMBs and small enterprises Hardware-based transcoding Qualified for Microsoft® Lync® and Skype for Business® […]
Sangoma’s NetBorder SS7 to VoIP Gateway software, together with Sangoma telephony cards, open-source software and an off-the-shelf server, provides the perfect platform for a full-featured, carrier-class VoIP deployment with custom features.
NetBorder Express software, together with Sangoma’s computer telephony cards and an off-the-shelf server, is a complete SIP-compliant VoIP Media Gateway. Package it on the same server with another application such as a PBX , and deliver an extremely flexible and cost effective solution that can interface to the PSTN and is SIP-enabled devices, without the need for external gateways.
STM1 Mux Fiber Multiplexer Sangoma Fiber Multiplexers (Mux) arrange STM-1 or OC-3 fiber signal into 63 E1 or 84T1 framing, cost-effectively and reliably Cost-effective DS3 bandwidth consolidation Simple configuration via ethernet or RS232 Rate Stability Improved Response Time Timely Provisioning Responsive Service and Repair Flexible Customer Solutions Reduce Operational Costs Reliability Security
T3 Mux M13 Multiplexer Sangoma’s M13 multiplexer re-arranges DS3 framing signal into 28 T1 framing Cost-effective DS3 bandwidth consolidation M13 and C-bit signaling support External DS3 clock option Simple configuration via ethernet or RS232 B8ZS and AMI DS1 signaling support Industry standard CSU and NIU loopback codes
The industry’s highest density transcoding card — designed for optimum voice quality for high port count systems, offering from 400 to 2,000 transcoding sessions in one compact PCIe form factor. 400–2,000 Transcoding Sessions No Licensing Fees² Integrates in Asterisk® and FreeSWITCH® Works on Linux and Windows® Simple C API³ PCI Express
The latest offering from our transcoding cards family adds more deployment options for the embedded markets, where host-based processing is restricted and the small form-factor of appliances limits the addition of PCI cards. 30 to 400 transcoding sessions Works on Asterisk® and FreeSWITCH® Compact 2U Form-Factor, Stand-Alone Boxed Enclosure or PCI Mezzanine Card Option RJ45 Ethernet Interface
The industry’s first affordable PCI or PCI Express voice transcoding card — designed for optimum voice quality for low to high density system! 30 to 400 transcoding sessions Field Upgradeable No Licensing Fees² Works on Asterisk® and FreeSWITCH® Reduce Host CPU Load Simple API³ for Application Integration Integrated or in Dedicated Server Available in PCI or PCIe Small Foot Print
Now newly redesigned for improved efficiency, the Sangoma A142 Data Card replaces the Sangoma S5141 card. Ideal for synchronous serial applications.
Clear Channel T3/E3 Card The A301 is for larger organizations or ISPs that have outgrown their multiple T1 or DSL links, the A301 allows these users to take advantage of the relatively low cost of T3/E3 connections when compared to multiple T1 or E1 lines. Providing 132 Mbps of PCI bus transfer capacity with minimal real-time processor load, it is based […]
The Sangoma A56 Data Board is the alternative to an external router when using a 56kbps Digital Data System Line connection. This card replaces the Sangoma S5145.
GSM Telephony Board for Voice and SMS. Sangoma’s latest addition to the computer telephony card portfolio — the W400 card adds GSM voice connectivity and SMS capabilities to IP-PBX applications.
Seamlessly integrate fax onto your BRI phone system using only one interface card. Connect up to 4 ports of BRI plus 2 ports of Analog FXO or FXS Common synchronous clocking for all channels for guaranteed fax support Includes telco-grade hardware echo cancellation
Sangoma built its business by designing hardware that simply works, the first time. We have taken the time to ensure our BRI solution delivers. Expand from two to twenty-four ports of BRI with optional telco-grade hardware echo cancellation A single PCI or PCI Express slot hosts the connection for up to 24 ports and ensures common synchronous clocking for all channels Lifetime Warranty (with […]
The Sangoma A102 card: Two spans of optimized voice and data over T1, E1, and J1 available with Telco-grade hardware echo cancellation.
The industry’s first affordable single span T1/E1/J1 card with available Telco-grade hardware echo cancellation — designed for optimum voice support for smaller systems.
The Sangoma A400 and Remora system expands up to 24 ports. This FXO/FXS card is the high-density version of Sangoma’s popular A200 model.
Express for Lync provides a complete PBX replacement with the full complement of Lync unified communication functions and telephony in deployments serving up to 1,000 seats.
A key use case for Express for Lync is in providing telephony functions for customers deploying or currently using Office 365. Express for Lync provides PSTN access, SIP Trunking, 911 access, and FXS support in addition to all of the local server and software resources needed to deploy Lync.
Connecting Legacy Equipment to an IP PBX As enterprises continue to evolve their communications infrastructures into a pure SIP/VoIP environment, they often discover that there is still the need to connect older non-VoIP equipment to their VoIP infrastructure or directly to the PSTN. Many of these older, but necessary endpoints (i.e. fax machines, postage machines, […]
SIP Dial Tone & Multi-Dwelling Units Older Hotels, College Campuses and other Multi-Dwelling installations have a huge investment in their structured wiring plans and existing Legacy Telephones. Replacing the wiring and every handset in a facility may not be a financial option, even when a core infrastructure upgrade to an IP-PBX would deliver an outstanding […]
The NetBorder SS7 VoIP gateway appliance connects calls between PSTN and VoIP networks. It is a cost-effective turnkey solution, offering from 4 to 256 T1/E1 lines at a single point code and powerful transcoding capabilities. Up to 8 T1/E1 lines are available in a 1U box, and up to 32 lines in a 2U box.
Vega 5000 analog gateways are available with 50 FXS ports (for connection to standard analog telephones) & 2 FXO ports (for connection to PSTN telephone lines or a PBX).
The Vega 400G VoIP Gateway is a flexible, field upgradable multi-span digital gateway that can be deployed in single, dual or quad span configurations. It is the most resilient flexible digital gateway in its price class. Lync 2013 Qualified and Tested.
The Vega 200G VoIP Gateway is the most fault-tolerant dual-span digital gateway in its class. Lync 2013 Qualified and Tested.
The Vega 50 media gateway supports both Analog and BRI implementations. In the analog configuration it supports both FXS and FXO ports. In BRI mode channels can be independently configured for connection to the PSTN or to a PBX.
Partner: PaloSanto Solutions
Partner Solution: Elastix
Related Sangoma Product(s): A104
Partner Solution: FutureVoice On-Air
Related Sangoma Product(s): A102, A500
Download the NetBorder Express Microsoft Lync Certified Brochure Download the NetBorder Express Microsoft Lync Server 2010 Configuration Guide Sangoma Products for MS Lync
With B-Series hardware, Sangoma’s premium audio and engineering quality is even more affordable.
Ideal for OEMs, who want to offer low-cost PSTN access in appliances that do not have PCI or PCI express interfaces, developers who need an external solution, and even SOHO end users who are new to Asterisk.