Creating software that can be quickly and easily integrated into another manufacture’s products is not a simple task, yet Sangoma has been doing this successfully for many years. Our software has been integrated into some of the best known PBX’s, IP-PBXs, Contact Center and General Communications System in the world.
Our dedicated OEM Sales Team understands the responsibility that Sangoma accepts when we enter into an OEM agreement and become a strategic part of our Partners’ success. We have made sure that we have everything in place to properly execute and deliver on every OEM agreement. This includes outstanding documentation, premium access to our support team, service level agreements and special pricing agreements that are designed to make every OEM engagement a success.
The Lyra Asterisk software application from Sangoma software provides the most accurate and resilient Answer Machine Detection (AMD) engine, enabling fast and reliable real-time call classification and drives the efficiency and quality of automated calling applications to unmatched levels.
Remote Call Center Agents Fast and Cost-effective Deployment of Contact Center Agents at Remote Locations Seamless and instantaneous extension of the IP Contact Center to any agent, anywhere without having to deploy IP phones and QoS networks to the edge Native TDM or IP interface NetBorder has its own cost effective gateway capability or can work with 3rd party [...]
Answering Machine Detection Fast and reliable real-time call classification and routing for the Outbound Contact Center Improve Performance of your Outbound/Proactive IP Contact Center Best-in-industry accuracy and response time With patent-pending algorithms, NetBorder Call Analyzer delivers the highest accuracy and fastest call delivery rates available for automated calling applications. Optimized Detection Configurable pre-connect tone detection [...]
Sangoma’s NetBorder SS7 to VoIP Gateway software, together with Sangoma telephony cards, open-source software and an off-the-shelf server, provides the perfect platform for a full-featured, carrier-class VoIP deployment with custom features.
NetBorder Express software, together with Sangoma’s computer telephony cards and an off-the-shelf server, is a complete SIP-compliant VoIP Media Gateway. Package it on the same server with another application such as a PBX , and deliver an extremely flexible and cost effective solution that can interface to the PSTN and is SIP-enabled devices, without the need for external gateways.