Call Center Software

NetBorder Call Analyzer A patent-pending Call Progress Analysis engine that ensures fast and accurate automated call classification, even when reaching wireless phones, or systems with Color Ringback Tone.

NetBorder Agent Bridge Enable fast and cost-effective deployment of Contact Center agents at remote locations, whether at a small office behind a legacy PBX/key system or at home using regular phone lines.

NetBorder™ software modules and applications empower Contact Centers to improve profitability and campaign effectiveness, while easily complying with government regulations.

• Deploy SIP-based applications and platforms in SIP and/or TDM networks

• Address Inter-Network Connectivity issues
• Integrate with a wide range of network types

The NetBorder™ suite incorporates the benefits of media gateway, media processing and session controller functionality.