Businesses moving away from the old fashioned technology of landline phone calls are finding SIP trunking is a great way to connect to IP PBX and unified communications, according to what Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research.
Companies want better ways to communicate, which is why unified communications is becoming a bigger deal in Australia. A recent report by Frost & Sullivan said the managed services market is helping businesses realize how helpful a good unified communications program such as Microsoft Lync can be.
Although VoIP and unified communications can greatly benefit businesses, including by reducing communications costs, providing better call quality and increasing productivity, these programs must be covered by the company’s security plan as well.
A company that recently performed research on the IP-PBX industry found that mobile networks and VoIP were the two most used SIP PBX technologies out right now.
As technology has improved within unified communications, interoperability has become much more important.
