One of the ways to maximize productivity, namely in call centers, is using SIP trunking to enhance caller ID services. Not only will this keep numbers and customer information organized, but it can keep law-abiding companies off of the FCC’s radar.
Getting communications back up and running again when a natural disaster hits can be a difficult task to accomplish, especially when a companies data center or office is knocked out. However, those that have hosted solutions, like an IP-PBX in the cloud, can reduce downtime in the event of a natural disaster.
Many think of a private branch exchange were a tangle of wires is able to manage call traffic for a business complete with all of the features. Despite the benefits a system like this could bring, the costs of a on-premise IP-PBX solutions may be too much for a company, especially a smaller one to handle.
Modern technology and the rise of cloud communications have made traditional PBX phone systems nearly obsolete. Organizations are looking for viable alternatives that eliminate maintenance and service costs, as well as improve the productivity, convenience and reliability of business communications.
A new report shows that the global market for business VoIP services continues to enjoy rising growth, fueled by more organizations implementing SIP trunking and hosted PBX solutions to support VoIP and unified communications services.
Moving a business can be a complicated and exhausting task. With more organizations adopting VoIP, companies need to take into account various considerations before deciding whether to bring or leave their IP telephony systems.
A countless amount of workers use cell phones as a part of their business communication strategies every day. As Unified Communication Strategies pointed out, some use their mobile devices more than their desk phones, spurring discussion of an all-cellular unified communication system. While dumping an IP-PBX system in favor of a mobile network has its perks, companies can still gain many benefits from a happy marriage of current VoIP and mobile technologies.